ReACT 4.6 was launched at the annual User Group (RUG15) held at “thestudio”, Birmingham in October 2015. This latest version was developed following the commissioning of a detailed and far reaching Heuristic Report by Aston University (see definition below) and input from a focus group of ReACT users.
Version 4.6 was launched at RUG15 with presentations from Chris Powell and Lizzie Duffield who gave details of enhancements, changes to existing features and some of the 117 improvements which have been introduced behind the scenes. ReACT 4.5 was recognised as the most stable version of ReACT to date and v4.6 takes the product to the next level. With a complete redesign, a new look and feel and recommendations taken from the Heuristic Report the system is even more user friendly and introduces theming which means that users can now, for the first time, select their own preferences for screen colours and font size.
A key feature in this latest version of ReACT is that default action stages can be triggered by a risk assessment rather than the type of ASB making recording and case management person based rather than case based, reflecting recent changes in best practice and placing greater emphasis on victims by identifying vulnerable people. This important change is supported by the ability to record orders, risk assessments and case notes against individuals rather than per case which means that this information follows a person irrespective of the number of cases they may be involved in.
Version 4.6 was well received by delegates to the User Group meeting and by the end of January four customers had fully upgraded with a further six in the test phase. Upgrades normally take from 4 to 6 weeks to implement fully including the necessary training. The ReACT Team is fully committed with upgrades until the end of April.
If you would like more information about ReACT 4.6 please contact Nicola Tomlinson on 0121 384 2513 or email on Nicola.firstname.lastname@example.org
(In this context the Heuristic Report is an expert method used by the Touch Digital team at Aston University to evaluate the usability of ReACT. It documents usability problems found indicating severity and offering solutions).