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Lock Specific Case Notes

Within your additional notes tab in a case, you now have the ability to lock them to specific ReACT users, you may still need your team to access the whole case but sensitive information can now be limited.

To achieve this, you would select the note you wish to lock. There is now a dedicated tab where you can select the officer (or multiple officers) you wish to have access to that note, all other officers when viewing the case with see the note as protected and the rest is hashed out.

This can be useful for sensitive cases, such as Safeguarding cases and information within. External agencies could have access to your ReACT system, and access to the case to store their notes, but want to restrict who within the case can view the sensitive content.

For more information about how ReACT can help please contact Nicola Tomlinson on 0121 384 2513 (selecting option 4) or email to nicola.tomlinson@react-asb.co.uk