On Wednesday 1st October two high profile meetings were underway in central Birmingham.
Of some importance was the Tory Party Annual Conference held at the International Conference Centre. The other – the much more important event – was the 11th Annual ReACT User Group Meeting held at the Studio.
The Studio was described as being “meeting spaces that are modern, innovative, contemporary and extremely central, being a 3 minute walk from Birmingham’s New Street Station”. In my opinion it was all that the venue claimed.
The event is designed to give users of ReACT’s market leading software the opportunity to share their experiences, while getting insight into the next range of ReACT products.
A total of 48 ReACT users representing 28 organisations were joined by two guest speakers and nine ReACT Team members when, by way of introduction Jason Tullah, MD of ReACT, reviewed the past year and gave up to the minute news.
Jason was followed by Chris Powell, Product Specialist, who spoke about new developments with the launch of the latest version 4.5.
There followed two interactive discussion groups which took as the first subject “What problems do you have case managing and reporting on ASB” and as the second “Sharing Information”. Delegates and facilitators from the ReACT Team had a lively exchange of opinions and these were reported back to an afternoon session.
Paul Johns, National Sales Manager, explained the various mobile working options now available with ReACT with a live demonstration by Chris Powell all of which proved to be of considerable interest to everyone.
After lunch Eamon Lynch, MD of the Social Landlords Crime and Nuisance Group, presented his paper entitled “A new dawn for ASB?” and John Wickenden, Data Analysis Manager with HouseMark, talked about “Big Data”.
Following the feedback session on the discussion groups this successful User Group meeting ended at 3.30 pm with an open forum when a number of suggestions and issues were aired and discussed.
We now look forward to the 2015 User Group meeting which will, in all probability, again be held at the Studio in Birmingham in early October.