HouseMark ASB Conference 2015

Mike Blomer MBE gives you the lowdown on HouseMark’s Annual ASB Conference 2015.

The 8th annual ASB conference centred on the theme “Improving performance in ASB”, with a good mixture of topics and sessions.

The well attended conference, sponsored by ReACT, was held at Warwick University and was again ably chaired by Jan Luba QC. Attendees heard a variety of speakers with an emphasis on:

  • how well the Antisocial Behaviour, Crime and Policing Act 2014 is working
  • how the housing sector is performing in tackling ASB
  • whether ASB is still a priority for social landlords, politicians and communities

Breakout sessions included the following:

  • demonstrating value for money in ASB – is less ever more?
  • equalities and human rights consideration in ASB
  • are sanctions effective in changing behaviour?
  • working with the youth justice system
  • delivering excellent ASB services
  • understanding mental health in dealing with ASB
  • effective mobile working for ASB practitioners (by ReACT’s very own Chris Powell)
  • police and housing providers – are we on the same page?

A key feature of the conference is publication of the latest HouseMark ASB Benchmarking statistics and the report for the financial year 2014/15 reveals:

  • the median rate of cases per 1,000 properties continues to gradually decline
  • noise continues to be the most reported form of ASB and other common complaints relate to harassment and garden nuisance
  • informal early intervention remains the single most successful remedy
  • case resolution continues to rise with 94% of complaints being resolved which is double the rate recorded in 2006/07
  • satisfaction rates are similar to previous years at 81% of responses
  • the financial cost for social landlords of dealing with ASB shows a decline in real terms mainly due to a fall in staff pay.

The full ASB Benchmarking report for 2014/15 can be read here